Context, Hedgehogs, and Critical Thinking – Insights by Guy Higgins

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I recently read an article online. I’m not going to provide specifics because the specifics aren’t important…

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What ‘The Office’ has Taught us about Crisis Communication

‘The Office’ is an easily quotable television show. Between quirky Dunder Mifflin Paper Company Regional Manager Michael…

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Whether an Airline or a School Bus Company – Response is the Same

First, some background: On May 17th of this year, there was a horrific New Jersey School Bus…

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Is your Oxytocin showing? How trust matters in a crisis

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Firestorm encourages thought leadership across a variety of industries. We are pleased to share insights from guest…

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Red Alert, Red Alert – You Need to Stop Using Code Words

Nearly 20 years ago, Pixar Animation Studios and Walt Disney Pictures gifted us the movie Monsters Inc….

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Cognitive Bias and Community Resilience – By Dr. John Plodinec

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Reposted with permission of: Dr. John Plodinec, Community and Regional Resilience Institute Have you ever tried to…

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Firestorm #TopJobs: BC/DR Technical Writer and Disaster Recovery Strategist

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BC/DR Technical Writer – Immediate need Rancho Cordova, CA Job Posting #2977 Position: Technical Writer (Disaster Recovery)…

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Southwest CEO Demonstrates Leadership in Crisis Communication

Gary Kelly Video Remarks following April catastrophic engine failure

Engine failure at 30,000 feet forced the emergency landing of a Southwest Airlines jet on Tuesday, leading…

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Learn How to Become a Top Talent

Jim Satterfield - Firestorm President, COO and Co-Founder

Continuing education and training is a key aspect of developing a professional career. From tradesmen to doctors…

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