Leading Crisis Experts & Advisors
Firestorm® is America’s Crisis Coach® Since 2005, Firestorm has assisted clients in transforming crisis into value. The Firestorm Predict.Plan.Perform.® methodology combines best-practice consulting with proven crisis management expertise, empowering clients to manage risk and crisis.
Firestorm assesses, audits, develops, trains and tests strategies and programs encompassing emergency response, business continuity, crisis management, and crisis communications/PR. Firestorm demonstrates thought leadership in workplace violence prevention, cyber-breach response, communicable illness/pandemic planning, predictive intelligence, and every preparedness initiative.
Firestorm has worked with hundreds of businesses, organizations and schools to keep tens of thousands of employees, customers and students safer. Firestorm provided crisis management and crisis communications services to Virginia Tech after the shootings, and more recently to Littleton, CO, Roswell, NM and Jefferson County School District in Colorado (location of Columbine) among others.
We serve industry sectors including education, energy, financial services, insurance, manufacturing, retail, technology and summer camps. We serve clients through our corporate headquarters in Atlanta and our offices in seventeen locations across the United States.
Our founders have more than 100 years of combined experience handling and managing crises as C-level officers and directors, and as advisors to public and private company boards and management teams. Meet our Founders and Executive Team.
Our team includes senior staff accustomed to working with professionals in Fortune 500 and private companies, such as attorneys, engineers, architects, accountants, and educators, as well as risk management, crisis management, and business continuity professionals. Meet our Principals.
Our Expert Council™ is comprised of more than one hundred individuals with world-renowned subject-matter expertise in their fields. Our very first Expert Council Member was the late Dr. C. Everett Koop and we continue to honor him by displaying his image and supporting his vision.
We leverage our knowledge by providing the right solutions to clients at the right time.
Meet Firestorm, and Learn How We Can Help You. Call us today, (770) 643-1114
School & University Crisis Management
We Help Campus and School Administration Before, During, and After Crisis
School and university leadership face increasing threats, ranging from campus crime to natural disasters.
As the leading school crisis management company, we work closely with universities and school districts covering hundreds of schools concerning crisis education, crisis strategy and planning, and risk mitigation. We help administration respond to crisis, including school violence, through crisis communication and continuity action.
School Crisis Programs & Education | Get Immediate Crisis Help
Learn How We can Help Your School or University – Call us today, (770) 643-1114
Crisis Management for Businesses & Organizations
We serve innovative private and publicly-held businesses by helping to identify and mitigate risk and plan for crises. We support senior management during crisis with critical decision support, crisis strategy development and implementation, predictive intelligence, and public, traditional and new media relations.We have experience in business industry sectors including energy, financial services, insurance, manufacturing, retail, and technology.
Learn About Our Crisis Programs & Services | Get Immediate Crisis Help
Learn how we transform crisis planning and management into value and increase share worth. Call us today, (770) 643-1114
CRITICAL DECISION SUPPORT BEFORE, DURING AND AFTER CRISIS
FIRESTORM is the nationally recognized leader in Crisis Management
If you are a Health Care Provider and unprepared for the
2017 Emergency Preparedness Rule,
you will be out of compliance in exactly:
Start Your Risk Assessment Program
Don't Be Fooled by What You Don't Know
As crisis management leaders, we have developed methodologies, including assessments, to help clients and organizations understand and manage risk.
Predictive, Actionable Intelligence
Most Threats Can Be Identified Before They Occur
Firestorm develops predictive, actionable intelligence for clients, helping them identify targeted threats and risks before they materialize. As a result, there is time for intervention. In many cases, risks can be mitigated or eliminated.
Plans Must Be Communicated to Be Effective
We Show You How to Train Your Team and Test Your Plans
When plans are tested, feedback can be obtained to measure effectiveness, and improvements can be made where warranted.
We Help Clients in a Crisis By Activating Our Experienced Leadership Team
What Should We Do? How Should We Do It?
In a crisis, we provide critical decision support and leadership for communication, PR, and social media to help protect your brand and reputation.BREAKING NEWS
Church Mutual Insurance Company - Suzy Loughlin
Firestorm Co-Founders, Jim Satterfield and Suzy Loughlin, teamed with the ALICE Training Institute to present a 3-part, armed intruder training session for our friends at Church Mutual. Part one, conducted by Suzy, identified the warning signs of a potential shooter prior to the onset of an attack. Watch the full sessions here. More Firestorm VideosChurch Mutual Insurance Company - Jim Satterfield
Firestorm CEO/President, Jim Satterfield, and Co-Founder, Suzy Loughlin presented an Armed Intruder training session with Church Mutual. Jim’s discussion, concluding the 3-part series, reviewed best communication strategies during an attack. Watch the trio of videos presented by Firestorm and ALICE Training Institute. More Firestorm VideosCenter for Medicare and Medicaid Services (CMS) Emergency Preparedness Rule
Firestorm CEO/President and Co-Founder, Jim Satterfield appeared on The Bridge to discuss the CMS Final Rule. Joining Jim were Dr. Don Donahue, Professor & Program Chair UMUS and Firestorm Expert Council Member, and Libby Benet, Underwriter U.S. Lead Specialty Lines, Beazley Insurance Group. More Firestorm VideosThe Insurance Research Letter Live! No 9, 2016
The Letter’s featured presentation: Workplace Violence Prevention: Identifying Behaviors of Concern with Intelligence More IRL Videos More Firestorm VideosMEDIA COVERAGE
THIS WEEK @ FIRESTORM
NEWS & RESOURCE CENTER
NEWS
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06/12/2017
VIDEO: CMS Final Rule – Emergency Planning for Medical Facilities
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05/30/2017
Is Your Healthcare Organization Rule Ready?
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05/22/2017
Dr. Don Donahue on the Rise of Measles in the U.S. – Why Risk Exposure?
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05/16/2017
VIDEO: Dealing With Crisis in America
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05/15/2017
Ransomware: Who’s Affected and Why
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05/03/2017
Listen in as Two Crisis Experts Discuss Leadership in Crisis Situations
INSIGHTS
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Did the Manchester & London Terror Attacks Change the UK Election Results?
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Risk Management and the Importance of Disruptive Event Management
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Armed Intruder Training: Partnering with the ALICE Institute & Church Mutual
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A Booming Market for Fitness Trainers
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Good News, Bad News: Malware in the Grid
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The Greatest Workplace Violence Threat to Employees is Denial
RESOURCES
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Download the Brief: An Accidental Insider
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Download the Brief: Natural Disasters and Preparedness
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Download the Paper: How Leaders Lead in a Crisis
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Download the Paper: Crisis STOP™
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Download the Paper: Cyber Crisis 2017 – The Heavyweights Weigh In
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Download the Brief: Time is Not on Your Side
CLIENT TESTIMONIALS
IN A CRISIS NOW?
- Critical Decision Support
- Risk Management
- Assessment and Analysis
- Planning and Intelligence
- Training and Testing
- Crisis Management and Communications
- Business Continuity
- Violence Prevention
- Cyber Risk
Meet Our Experts
Partner with a Local Franchisee
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“What should we do now?” “What should we say?”