Live CRISIS COACH® Event Scheduled in Maryland

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Crisis Coach

Firestorm Franchisees Ryan Mercer and Ken Mercer are pleased to announce, in partnership with Regus, an addition to our live CRISIS COACH® Workshops in Maryland. Firestorm President and Co-Founder, Jim Satterfield, will be hosting the live event.

Your reputation, brand, legacy and profitability hang in the balance in the middle of a crisis. Firestorm® and the Mercers invite you to attend a 2 1/2-hour CRISIS COACH® Workshop.

The CRISIS COACH® Workshop will empower you to make decisions before, during and after a crisis. During our interactive class, you will learn about establishing a clear crisis management plan, identifying who will lead and predetermining actions to take.

Every crisis is a human crisis and we know that doing the wrong thing or doing nothing at all can create a point of no return. You owe it to your company, your people and yourself to ensure the survival of your business when – not if – a crisis occurs. Register Webinar Image


Please bring business cards for the networking portion of our workshop.

Register for the event here.

Maryland, Baltimore – Inner Harbor Center, Regus Office Space
400 East Pratt Street, 8th Floor, Baltimore, Maryland, 21202

Wednesday, February 25, 2015 from 8:30 a.m. to 11:00 a.m. (EST)



About Ryan and Ken Mercer

New Firestorm franchise owners are father and son team, Ken and Ryan Mercer, Principals of Crisis Averted LLC, a business consultancy serving the Baltimore metropolitan area and surrounding counties.

The Mercers encourage any business that is unsure of its vulnerabilities or ability to withstand a crisis to contact them for a no-fee assessment. The Principals may be reached at [email protected] or 443-583-3359. On social accounts, visit KenKen and Ryan on LinkedIn, on Twitter or via our website.


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