HR -The Voice of Awareness: A Video Interview with Jim Satterfield
Firestorm President/CEO and Co-Founder, Jim Satterfield, was interviewed by the University of Alabama’s College of Continuing Studies. Jim’s topic of discussion focused on HR awareness in the workplace.
HR – The Voice of Awareness
The Human Resources department must be the voice of awareness within a company. Prior to a violent event, the department must train employees how to recognize behaviors of concern and how to report behaviors once identified. To recognize and organize behaviors of concern, Firestorm recommends a form of anonymous reporting in addition to a central repository, both of which are key components of BeRThA®.
Awareness – Educating everyone in the organization on not only what constitutes a “threat,” but also what constitutes “behaviors of concern.”
Reporting – Providing everyone with a means to report what they see or hear, including through an anonymous reporting tool (text, mobile app, voice call, web form).
Central Repository – All behaviors and threats are not equal, but each represents a data point: a dot that, if connected to other dots, presents a picture of someone who may be on a path to violence. It is important that all reports be aggregated in a central repository so that those charged with responding, investigating and analyzing the seriousness of a situation have a means of gathering all available information about a subject.
Download our infographic: How to Spot the Warning Signs – Connecting the Dots to learn more about the process of reporting concerns.
Within the video, Jim also discusses the term PICNIC – Problem in Chair, Not in Computer. Every crisis is a human crisis, including cyber crises. A common mistake that occurs within the workplace involves employees clicking on a link, downloading a paper or visiting a site they should not have – resulting in a security breach. Employees need to be trained to recognize phishing scams and other forms of online threats.
Join Firestorm and the University of Alabama for our 2017 webinar series:
- August 15 from 10:30 – 11:15 a.m. ET: Are you really prepared for an active shooter?
- September 26 from 10:30-11:15 a.m. ET : What should every leader know? Crisis Intuition
- October 17 from 10:30 – 11:15 a.m. ET: Workplace Recovery
- November 21 from 10:30 – 11:15 a.m. ET: It’s Flu Season: Where’d Everyone Go?
- December 18 from 10:30 – 11:15 a.m. ET: 2017 – The Year in Crisis Review