Firestorm #TopJob – IMMEDIATE NEED of a Senior Manager (Risk Management Position) in San Jose, CA and Omaha, NE

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Position: Senior Manager, Risk Management

Location: San Jose, CA and Omaha, NE (Relocation assistance provided)

Industry: Information Technology – Internet / E-Commerce

Status: Full-time/Permanent

Hourly rate: DOE – Competitive total compensation package

    • Candidates must have authorization in place to work in the USA.
    • Offer will be contingent on passing a background check.
    • Requires a Bachelor’s degree in MIS, IT, or similar disciplineApply Here Icon
    • 8+ years of experience managing a financial or business product
    • Exposure to the card industry or the consumer financial product.
    • Experience in the quantitative domain. Exposure to managing strong quantitative analysts.


A client of Firestorm People Solutions is looking for a high performing professional to develop and execute risk management strategy for the client’s debit card portfolio. Our client offers two Debit Card product in the US with aspirations to expand in other markets.

Job Description:

This role will give you an exposure to managing risk on a mature card portfolio and at the same time a ringside view and involvement into the design and launch of a brand-new card portfolio. You will get to work alongside some of the smartest people in the risk management business on pioneering risk infrastructure and strategies.

Experience in card, financial services/payments domain and Risk domain is preferred but not a requirement. Enthusiasm about solving problems in a fast-paced environment, comfort with test and learn approach and agility to drive successful pilot solutions to scale is essential.

The day-to-day responsibilities will include

  • Managing a team of 2-4 analysts/specialists engaged in development, deployment and management of Risk strategy for both the card products globally.
  • Understanding fraud trends and patterns across all risk categories (Stolen Card, collusion, Stole Identity, Account Takeover etc) and deploying countermeasures.
  • Partnership with the Business and Product owners to ensure alignment of strategy and go to market plans.
  • Building out a holistic view of the implications of Risk Management strategies to Operations, Customer Service and Marketing and Portfolio Growth.
  • Developing the vision for the next generation of risk infrastructure and strategy for managing risk associated with the Debit Card portfolio.
  • Maintaining an understanding of the wider card ecosystem, merchant and consumer financial products and how our customers utilize them.
  • A strong empathy for consumer who depend on our products. Open to creative & out of the box approach to solve issues
  • This individual’s key performance KPIs will include Portfolio Loss Performance and developing a scalable and flexible risk management strategy.

Job Requirements

  • Ability to get up to speed on a new content area very quickly and build awareness of current Risk and industry best practices – The client is constantly innovating by introducing new products and going after new and developing markets.
  • Strong analytical skills: ability to build and cross check quick back-of-the-envelope estimates using analysis, be responsible for and guide more complex analyses
  • Solid time management and partner management skills. Ability to manage a large, diverse set of to-dos for the team through vigorously prioritize, stay on top of multiple work streams, monitor progress. Experience with Program, Project, or Product management is a plus.
  • Strong communication skills. Experience working with cross-functional, geographically distributed teams, managing by influence. Ability to contribute to strategic discussions and represent Risk in cross-functional meetings
  • “Can do” attitude, team player, energetic personality, ability to work well under pressure in a fast paced ever changing environment. Desire to continue to learn and grow professionally in a performance based environment.
  • Experience and aptitude to manage strong quantitative analyst, guide them and contribute to their development.
  • Previous experience with Bank Issuing platforms and Risk infrastructure is a plus

Basic Qualifications

  • 8+ years of experience managing a financial or business product
  • Exposure to the card industry or the consumer financial product.
  • Experience in the quantitative domain. Exposure to managing strong quantitative analysts.
  • Strong communication, collaboration, presentation, and interpersonal skills

The following statements are intended to describe the general nature and level of work being performed. This is not intended to be construed as an exhaustive list of all responsibilities, duties skills required of personnel.

All qualified applicants will receive consideration for employment without regard to race, color, religious creed, ancestry, national origin, age, sex or handicap.


Apply this job

Please reference Job #2989

To learn more about the position, please contact Alicia Stevens at [email protected]or +1 562-203-7300.

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