2015 DRJ Fall World
Firestorm is pleased to be a Silver Sponsor for the DRJ FallWorld 2015. The 2015 DRJ Fall World Conference will be held in San Diego, CA from September 27-29. The theme for the 2015 Conference is Business Resiliency Today, Tomorrow and Beyond. The conference is the “premier business continuity conference” in the world. It brings together the best in the business continuity education, technology and research.
The first Firestorm session is entitled Crisis Chaos Management: When Data Breach Strikes. The workshop (Session 5) will be held Sunday, September 27 from 1-3:30 p.m. Firestorm Business Crisis-Risk™ Leader, Jack Healey, will be the session speaker.
When a Cyber-Risk, Data Breach occurs, the company’s profits, people, brand, and reputations are at stake. Understanding how business crisis-risk evolves, how to identify the onset of the data breach, what steps should be taken and when are imperative. Many times this includes what not to do or say. BCP’s are uniquely qualified to lead their management team through the consequence management of the event. During crisis, events cascade into ‘mini-crises’. Knowing how to identify the ‘real’ crisis at hand, avoiding noise and distractions requires training. BCP’s are experienced in making decisions with incomplete information. Using the techniques learned in this session they will be able to provide clarity in crisis chaos, and more important, provide the leadership needed to end the crisis. Attendees will learn: the four types of Business Crisis-Risk, attributes, the Business Crisis-Risk Indicators for Data Breach and how to use them to spot a breach, the key development stages of a Business Crisis-Risk Management Plan, effective tools to monitor and measure the impact of a crisis, including social media risk intelligence, how to determine the Crisis is over, and what to do next.
The second session is entitled Decision Making During Disasters and Emergencies: Research Findings and Applications to Enhance Performance. The workshop (Session 4) will be held Tuesday, September 29 from 8:15-9:15 a.m. Firestorm Acting Manager of Crisis Communication, Dr. Robert Chandler, will be the session speaker.
Decision making capabilities and decision quality tends to decrease as stress and situational intensity increases. Understanding some of the dynamics of decision making under austere environments is an important aspect of disaster management and recovery. This session reviews recent behavioral and psychometric theories and research findings that identify challenges and problems with decision making during crises, including the physiological, psychological, and cognitive diminishment which occurs during peak periods of a crisis situation. The session focuses on how to anticipate and mitigate these barriers to quality decision making and a number of applications for improving decision making quality during disasters and emergencies.
Robert C. Chandler, Ph.D. is an internationally recognized expert on communication topics related to disaster, crisis and emergency contexts.
Global events are happening literally while management is sleeping. For example, we awake to find out AOL and Verizon are merging, Nepal had another 7.4 earthquake, and 17 monkeys were stolen from a French zoo. The approach that managers use to each of these events is based on how the people on the scene were trained to handle it. Social media is the fastest growing risk organizations face. Organizations need to be aware of what is occurring in social media, including the ever increasing body of case law emanating from social media risk. We’ll discuss current events with a focus on consequence management – what worked, what didn’t work, and why; critical decision support, intelligence monitoring, and messaging with an Intelligent Network.
Throughout the conference, Firestorm will have a booth in the exhibit hall. The hours of the exhibit are:
Sunday, September 27: 5-7p.m.
Monday, September 28: 11 a.m.- 5 p.m.
Tuesday, September 29: 11 a.m. – 3 p.m.