This white paper offers critical senior-level perspectives on business continuity and crisis management. Samuel Smith’s perspectives were gained through more than ten years of experience leading this function as senior vice president at the Federal Reserve Bank of Cleveland, and as a banking consultant. This white paper provides an actionable approach to developing a business continuity and crisis management program. The white paper includes best practices and valuable lessons learned from his years of direct experience.

Download the white paper.


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Since 2005, Firestorm has assisted clients by responding to some of the largest and most complex critical incidents. Firestorm empowers its clients to manage risk through assessment, program development, training and advisory services using our PREDICT.PLAN.PERFORM.® methodology.