Download the Brief: Crisis Management – Tools for the 21st Century

The following brief is based on the webinar “Crisis Management – Tools for the 21st Century” presented by Jim Satterfield, President, COO and Co-Founder of Firestorm and Michelle Colosimo, Black Swan Solution’s director.

Being prepared is more than just backing up your data and conducting the annual drill. Most organizations don’t realize how much they will be tasked until a significant crisis occurs. Colosimo shared: Experience-based lessons learned from real disasters; Innovative tools to help you manage a crisis; and Progressive recommendations for improving your crisis infrastructure and response plan.



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Since 2005, Firestorm has assisted clients by responding to some of the largest and most complex critical incidents. Firestorm empowers its clients to manage risk through assessment, program development, training and advisory services using our PREDICT.PLAN.PERFORM.® methodology.