Black Swan and Firestorm Webinar Series Recordings

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Assess your risk Manage your crisis Control your message

Black Swan Solutions has partnered with industry expert Jim Satterfield, President and COO of Firestorm, to present webinars designed to help your business prepare if disaster strikes.

2015 Firestorm and Black Swan Solutions Webinar Sessions

Wednesday, May 20, 2015

Crisis Management Tools for the 21st Century

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Being prepared is more than just backing up your data and conducting the annual drill. Most organizations don’t realize how much they will be tasked until a significant crisis occurs. In this webinar, Black Swan Solution’s director, Michelle Colosimo, shares:

  • Experience-based lessons learned from real disasters;
  • Innovative tools to help you manage a crisis; and
  • Progressive recommendations for improving your crisis infrastructure and response plan.


Tuesday, July 21, 2015

Communication Breakdown (It’s Always the Same)

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A key step in effective crisis communications planning is to develop clear and concise messages that address stakeholder questions and concerns.

In this webinar, we:

  • Identify what you most want the target audience to know
  • Identify what you need to do to correct misconceptions or erroneous information
  • Prepare three key messages that communicate your overarching (core) talking points
  • Prepare supporting message points for each key message


Wednesday, September 23, 2015

Cyber Attack: Human Impact Lessons

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Firestorm President, COO and Co-Founder, Jim Satterfield, joined together with Black Swan Solutions Director, Michelle Colosimo to share their advice and experience dealing with cyber-attacks.

Data breaches have increasingly affected organizations worldwide, occurring daily. In this webinar, Jim and Michelle discuss the following:

  • Cyber Risk Factors
  • Cost – Just how bad is it?
  • Targets
  • Victims
  • Data Breaches in 2014-2015 – A Quick Glimpse
  • Lessons Learned from a 2015 Data Breach – Covering the During and After of an Event


Wednesday, November 11, 2015

After Crisis – Critical Decision Support

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In this webinar, we will reflect upon the past year in crisis and disaster, how the world has changed and the lessons learned. We discuss how assessing an organization in every way from workplace violence to social media can prevent the organization from being “turned upside down” during a crisis.