Family Gets Kicked Off Flight After Father Tweets

A father traveling with his two young daughters says he was kicked off a Southwest Airlines flight…

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Risk to Watch – Sponsored Tweet Blasts Airline Customer Service Big Time

Tweet Against British Airways New Trend? British Airways has apologized to a man after he said he…

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Twitter Was Hacked – sort of

Twitter says no accounts have been compromised after a hacker claims to have acquired user details by…

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Hurricane Isaac – Company Displays Excellence in Social Media

Often when I write an article on Social Media, I am discussing a faux pas on Facebook…

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10 Social Media Risk Lessons from Recent Headlines

Firestorm Opinion, by Karen Masullo EVP Social Media Risk As the person who is primarily responsible for…

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Twitter Updates will no Longer Post to LinkedIn

Twitter Updates will no Longer Post to LinkedIn For those of you who ended your Tweets with…

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Corporate Governance and Managing Social Media Risks

Corporate Governance and Managing Social Media Risks HEADLINE:  Company Could Pay for CFO’s Misguided Tweets SUMMARY:  The…

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Joplin Tornado Volunteers nominated for Presidential Citizens Medal

Joplin Tornado Volunteers nominated for Presidential Citizens Medal   Social Media and Disasters  Last month, Firestorm was…

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Dear Secret Service: Facebook is not so Secret

Dear Secret Service: Facebook is not so Secret   Social Media Risk Management  By Karen Masullo EVP,…

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A Real World Crisis Crowd™: How 3 people with 2 iPhones set a social media communications standard

A Real World Crisis Crowd™   How 3 people with 2 iPhones set a social media communications…

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