Transitioning Employees: Managing Crisis and Risk through the Termination Process

Smart business owners and managers now realize that it is not a matter of if the company…

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Visibility Vulnerability – One Bad Apple Can Spoil the Whole Bunch

I learned of a food company for the first time last week because they apologized for a…

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Starbucks & USAToday Launch #RaceTogether Campaign and Brew Up Controversy

A Starbucks USAToday joint campaign to unite customers with conversations about race appears to have backfired, as…

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Campus Violence – Observations after Crisis

At Firestorm, we watched with the rest of the world as another instance of school violence shattered…

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Web Rep Shortcuts Lead to Hefty Fines

NY Attorney General Eric Schneiderman fines 19 businesses for fake reviews. From Adland: After a year long…

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Risk to Watch – Sponsored Tweet Blasts Airline Customer Service Big Time

Tweet Against British Airways New Trend? British Airways has apologized to a man after he said he…

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