Crisis Communication Musts – the 4 Essentials

Effective media communications is a crucial element in emergency/crisis management and should assume a central role in…

Continue reading »

Yahoo Delayed Response more Troubling than Email Outage?

As detailed in hundreds of news stories this week, Yahoo Mail has experienced a major technology disaster…

Continue reading »

5 Key Points to a Crisis News Release

Effective crisis communication is a crucial element in effective crisis management and should assume a central role…

Continue reading »

Crisis Communication – The Getting it Right Dilemma

This week I have had the opportunity to collaborate with the esteemed Communication Expert, Linda Tavlin in…

Continue reading »

Personal Preparedness Meets Digital – FEMA

Personal Preparedness Meets Digital – FEMA On July 9th, the Subcommittee Hearing: Emergency MGMT 2.0: How #SocialMedia…

Continue reading »

Social Media Command Centers Create Influence and Trust in a Crisis Situation

Commanding Influence – Social Media Command Centers in a Crisis Situation This year at the 2013 International…

Continue reading »

Nicholson School of Communication Brings Crisis and Media Together at 2013 ICRC

Rethinking Media By Karen Masullo, EVP Social Media, Firestorm This past week, I had the fortunate opportunity…

Continue reading »

The Second Greatest Failure in a Disaster or Crisis – Webinar

November 28, 2012 2-3 PM EDT REGISTER HERE At Firestorm, we know that training, exercises, and materials…

Continue reading »