Understanding Workplace Violence
Workplace violence is violence or the threat of violence against workers. It can occur at or outside the workplace and can range from threats and verbal abuse to physical assaults and homicide. However it manifests itself, workplace violence is a growing concern for employers and employees nationwide.
Any definition of workplace violence must be broad enough to encompass the full range of behaviors that can cause injury, damage property, impede the normal course of work, or make workers, managers, and customers fear for their safety. The National Institute for Occupational Safety and Health (NIOSH) defines workplace violence as, “violent acts, including physical assaults and threats of assault, directed toward persons at work or on duty.”