The 2019 Firestorm Analytical Solutions 3rd Edition Program Maturity Report assesses how organizations are measuring the effectiveness of their Business Continuity/Resiliency programs, standards upon which programs are being measured, and how to best gain executive support in elevating their program’s maturity level.
The findings from the 2019 Firestorm Analytical Solutions 3rd Edition Program Maturity Study highlight several differentiating factors that drive executive support and impact program maturity. Those study respondents indicating more mature programs, position their programs for maximum visibility, hire more experienced personnel and management, focus on strategy and continual improvement of their programs, assess the entire enterprise to build organizational resiliency versus focusing on IT infrastructure and services, invest in developing personnel, involve executives in the planning process, and utilize metrics and standards to strive for continued improvement.
- Respondents who rated their programs as “Mature” were more likely to align and support strategic business objectives to the organization’s long-term strategy (36.4%), implement reporting structures that were totally functional to the program’s success (39.1%), implement and update program reporting mechanisms (30.4%) and identify and validate program stakeholders and have their involvement in the program success (52.2%)
- Few respondents (30.4%) who rated their programs as “Mature” indicated that metrics were defined for continual program improvement. Many of the respondents (45.5%) who indicated “Immature Programs” indicated that no metrics were defined.
- Although “Mature Programs” (34.8%) were more likely to take advantage of lessons learned and knowledge to advance program effectiveness compared to those noting “Immature Programs” (9.1%), this should be a topic for future improvement.
- More respondents (25%) with “Mature Programs” indicated that their business continuity program is part of the annual executive performance objective, compared to those who noted “Immature Programs” (0%).