New Event – Anticipating Human Behavior in Disasters and Emergencies Featuring Steve Crimando with Suzy Loughlin

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RegisterOn May 28th at 2PM, Firestorm Expert Council Member Steve Crimando along with Firestorm CAO Suzy Loughlin, will explore one of the most difficult aspects of developing effective security, emergency, risk and crisis management policies, plans, procedures and exercises; that of accurately anticipating human behavior under extreme or threatening circumstances.

Planning and exercising around flawed behavioral assumptions can seriously compromise real-time crisis response and recovery efforts, and lead to actions that are ineffective, inappropriate and in some instances, dangerous. This behavioral-based emergency management webinar will provide knowledge and awareness necessary to help leaders and decision-makers form more accurate behavioral assumptions to guide their efforts in crisis prevention, response and recovery.

The program addresses both the emotional and behavioral responses to disasters, violent incidents and public health emergencies, and introduces strategies and techniques for the psychological management of a wide range of crisis events.

– Impact of disasters, terrorism and other violent events on individuals and organizations
– Three types of behavioral responses to disasters and emergencies
– Typical and atypical emergency stress reactions
– Phases of individual, community and organizational response to crisis events
– Rapid assessment and triage of trauma-exposed individual
– Developing effective behavioral countermeasures
– Elements of effective psychosocial support and intervention

About Steve Crimando

Steve CrimandoSteven M. Crimando, MA, BCETS, CHS-V, is an internationally known consultant and educator specialized in the application of the behavioral sciences in homeland and private security, violence prevention, crisis management, and disaster response. He is the Principal of Behavioral Science Applications, a specialized research, training and consulting firm serving a global client base. 

Steve is a Board Certified Expert in Traumatic Stress (BCETS), a Diplomate of the National Center for Crisis Management, the American Academy of Experts in Traumatic Stress, and the International College for the Behavioral Sciences, where he serves as an officer on the Board of Directors.

He is a Certified Trauma Specialist (CTS) and holds Level 5 Certification in Homeland Security (CHS-V). He is a member of the Association of Threat Assessment Professionals, an expert in threat assessment and is frequently called upon by law enforcement agencies, the media and the courts to provide insight on workplace, school and community violence prevention and response.   

Steve served as a Disaster Field Operations Supervisor for the FEMA’s mental health response to the 9/11 World Trade Center attacks and coordinated onsite psychological operations at New Jersey’s Anthrax Screening Center. 

He helped coordinate in psychological support services at such incidents as the 1993 World Trade Center bombing, Hurricanes Floyd, Irene and Sandy, as well as the TWA Flight 800 crash. Steve has assisted at over a dozen major air crashes and has counseled many victims of violence, including those who were targets of the Unabomber, international kidnapping and other acts of Registerterrorism. 

He serves as a consultant and trainer for the U.S. Department of Homeland Security (DHS)-Federal Emergency Management Agency (FEMA); U.S. Department of Justice (DOJ)-Federal Bureau of Investigation (FBI) and Office for Victims of Crime (OVC); U.S. Department of Labor (DOL)-Occupational Safety & Health Administration (OSHA); U.S. Health & Human Services (HHS)-Substance Abuse Mental Health Services Administration (SAMHSA)-Disaster Technical Assistance Center (DTAC); U.S. Public Health Service; New York Police Department (NYPD)-Counterterrorism Division (CTD) and the United Nations.  Steve is a certified law enforcement instructor and trainer at the National Criminal Justice Training Center, as well as a Police Surgeon with several police trauma teams. He is a trained hostage negotiator and a member of several specialty law enforcement units dedicated to the behavioral response to disaster and terrorism.

Steve is a recognized expert in behavioral response to both conventional and unconventional violence and has served as a member of the Department of Homeland Security (DHS)-Lessons Learned Information Shared (LLIS) Working Group on Psychological Management of Radiological Dispersal Device (RDD) Incidents. He authored FEMA’s first training curriculum addressing the psychosocial consequences of CBRN terrorism and the U.S. Department of Homeland Security’s only approved training programs on any psychological topics. He has written and lectured extensively to international audiences on human factors and behavioral issues related to weapons of mass destruction and atypical threats.  

Steve has trained more than 10,000 tele-workers in managing crisis situations by phone at such organizations such as the U.S. Social Security Administration, the United Nations, New York City Office Public Health Emergency Call Center and New Jersey State Police 9-1-1 emergency dispatch center,  and trained more than 50,000 mobile workers in high risk jobs across the U.S. and worldwide. He is also recognized as an expert in the management of interpersonal and collective violence (group, crowd and mob behavior) and provides training and consulting to many law enforcement and homeland security agencies on those topics. Steve served as the lead consultant and trainer for the U.S. Department of Justice-Office for Victims of Crime national online curriculum on Active Shooter recognition, response and recovery, and has helped multinational corporations develop their violence prevention and Active Shooter response programs.

Steve is the author of many published articles and book chapters, and is the developer of the “ASAP: Active Shooter Action Plan™” app for iPhone and Android, and “TeleCrisis Solutions™” desktop threat management software for call centers.  He has been featured for his work in violence prevention and response in many professional journals, magazines and newspapers, and frequently appears on both network and cable news and talk shows, as well as in the courts, as a subject matter expert addressing violence prevention and intervention in public and private settings. He can be reached at 888.404.6177, via his website at or [email protected]

Professional Memberships and Affiliations

  • International Association for Counterterrorism and Security Professionals (IACSP)
  • International Association of Hostage Negotiators (IAHN)
  • International Counter Terrorism Officers Association (ICTOA)
  • International Law Enforcement Educators Association (ILEETA)
  • International Society of Police Surgeons (ISPS)
  • International Law Enforcement Educators & Trainers Association (ILEETA)
  • International Society of Police Surgeons (ISPS)
  • American Academy of Experts in Traumatic Stress (AAETS)
  • American College of Forensic Examiners International (ACFEI)
  • American Society for Industrial Security (ASIS)
  • Association of Threat Assessment Professionals (ATAP)
  • Association of Traumatic Stress Specialists (ATSS)
  • National Tactical Officers Association (NTOA)
  • Contingency Planning Exchange (CPE)
  • Association of Contingency Planners (ACP)


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