In this webinar, we will reflect upon the past year in crisis and disaster, how the world has changed and the lessons learned. We will discuss how assessing an organization in every way from workplace violence to social media can prevent the organization from being “turned upside down” during a crisis.
A crisis is defined as any situation with the potential to significantly and adversely impact the performance, business operations, or reputation of a Company, and over which normal, routine incident management offers diminished leverage in determining outcomes.
A crisis is a critical event, which, if not handled in an appropriate manner, may dramatically impact an organization’s profitability, reputation, or ability to operate. Decision made during a time of crisis effect everyone that interacts with your organization. Don’t let your first response become the second crisis.
Jim Satterfield is COO and President of Firestorm. Firestorm is a national leader in emergency response, crisis management, crisis communications and workplace violence.
Firestorm provides crisis management to organizations nationally and has identified actionable solutions to address threats before they escalate. Firestorm provided crisis management and crisis communications services to Virginia Tech after the shootings, Littleton, CO, Roswell, NM and Jefferson County School District in Colorado (Columbine, Arapahoe, Deer Creek and Platte Canyon schools).