Jim Satterfield, Firestorm President/COO and Co-Founder, will be presenting at this year’s Georgia Independent Schools Association (GISA) Workshop.
The workshop will be held on December 6 from 9:30 – 12:30 p.m. Jim will discuss the topic of “How Do You Manage a Crisis?”
Session Details: Everyday there is a school in crisis. How school leadership responds to a crisis in the first minutes, hours and days will determine whether the situation turns out to be a disruption or a catastrophe. Perhaps the greatest lesson learned from crises is the importance of slowing down the flow of events, taking the time to properly think through the vulnerabilities and threats, while developing a strategy that anticipates the consequences of every action.
During a crisis, seconds count. Actions and words matter. Schools feel an overwhelming compulsion to act and speak. Very often, these initial inclinations are wrong, and result in additional exposure and liability.
We have seen violence, bullying, fraud, sexting, suicide, racism, shootings, and sexual molestation. In these situations, the decisions you make, the actions you take, and the words you say will determine if the situation stabilizes or escalates. The adrenaline which is always present in a crisis situation causes people to act and react far too quickly. Mistakes are always made. It is so important, in any crisis situation, to just stop and take the time to truly appraise the situation.
Attendees will learn the Crisis STOP™ steps necessary to:
- Stabilize the situation
- Trigger the appropriate resources
- Opine on the exposures and decisions
- Prevent common crisis errors
Firestorm® is America’s Crisis Coach®. Since 2005, Firestorm has assisted clients in transforming crisis into value. The Firestorm Predict.Plan.Perform.® methodology combines best-practice consulting with proven crisis management expertise, empowering clients to manage risk and crisis. The Crisis STOP product was created from the knowledge and experience gained handling hundreds of crises.
Georgia Independent School Association (GISA) is a non-profit association of private, independent, and parochial schools throughout the state. The mission of GISA is to advance excellence and collaboration among Georgia’s independent schools by serving the professional growth, advocacy and interscholastic needs of member schools. Each member school is unique, while sharing a unified commitment to overall excellence as well as to the nurture and care of the physical, intellectual, social and moral development of all students.