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DRJ Spring World 2016

March 14, 2016 @ 1:30 pm - March 17, 2016 @ 4:30 pm EDT

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Spring World 2016 is the premier business continuity conference in the world. The conference brings together the best in business continuity education, technology and research to give attendees three packed days of learning and networking.


The DRJ Spring World agenda is packed with engaging, interactive and purposeful sessions that give you the skills and tools you need to put business continuity into practice.

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It’s not easy to stay up-to-date with latest trends and technology in business continuity. Innovation and change are inevitable. At DRJ Spring World 2016, you’ll have ample opportunity to learn from those who are responsible for the changes and innovation in our industry. Learn from and with the best at DRJ Spring World 2016.

The three-day conference will be held at Disney’s Coronado Springs Resort in Orlando, Florida from March 13-16.

Firestorm is pleased to be a co-sponsor of this year’s DRJ Spring World.

Early Registration Pricing and Expiration Dates:

  • $1195 through February 12, 2016
  • $1295 through March 13, 2016

The Six Stages of Crisis Communication Planning Model

Firestorm Expert Council Member and internationally recognized crisis expert, Dr. Robert Chandler, is a Sunday workshop presenter at this year’s DRJ Conference.

In his workshop, Dr. Chandler will introduce his well-regarded Six Stages of Crisis Communication model. He will explain how the challenges of each stage of the crisis life cycle  affect communication choices, and teach how the model can be used for crisis communication plan development as well as implementation and evaluation. He will answer questions about pragmatic applications of the model.

Dr. Chandler’s session will be held from 1-3:30 p.m., Sunday, March 13, 2016.

Doing the ‘Right Thing’ When Bad Acts Occur – Mitigating the Crisis of Corporate Missteps

Jack Healey, Managing Director of Business Crisis Practice for Firestorm, will be presenting a session at this year’s DRJ Spring World. The presentation, entitled Doing the ‘Right Thing’ When Bad Acts Occur – Mitigating the Crisis of Corporate Missteps will be held on Tuesday, March 15 from 3-5 p.m in Workshop Session 5.

Jack’s presentation is designed for professionals responsible for addressing business crises, who have an interest in the best techniques for preparing for and addressing “Corporate Bad Acts.”

Your company recalls a product linked to a breakout of salmonella; your CEO is arrested for drunk driving before a corporate event; an executives’ soon-to-be ex-wife tells the press that drug use and infidelity is rampant at your financial institution; your employees’ data is hacked and posted on the web. “Doing the ‘Right Thing’ When Bad Acts Occur” is an interactive workshop that discusses the different types of Business Crises that your company should anticipate and prepare to address. These events are caused by operational, ethical, regulatory or environmental lapses with impact to your organization’s customers, suppliers, stakeholders, employees and reputation. How do you plan for these events? How do you recognize the early warning signs? How do you mitigate the negative impacts these acts may have on you and your career?

Attendees will learn the four types of business crisis-risk, attributes, symptoms and immediacy, The business crisis-risk indicators for ethical lapses; product defect/service failure; cyber/ criminal acts, the key development stages of a bad acts incident response plan; effective tools to monitor and measure the impact of a crisis, including social media risk intelligence, how to gain acceptance within your organization for a bad acts incident response plan; the role of the board of directors and senior management in a crisis caused by corporate missteps.

Florida ACP Session

Following the conference, Firestorm President, Jim Satterfield, will be presenting to the Florida ACP.

Session details:

While there are historic statistics around workplace violence, restating them will not solve the violence problems. This session will focus on the human element solutions.

Every Crisis is a Human Crisis.

While Firestorm uses this phrase to focus on the impacts of disasters, crises and violence on people; it also applies to understanding the likelihood and immediacy of events. Whether violence or cyber breach, there are warning signs and indicators. Missing recognition of behaviors of concern or failing to listen to what is being said empowers escalation to violence. Knowing before the gun comes to work is a critical intelligence planning responsibility for every company. The earlier a problem is detected, the less impact it will have.

It should be the aim of every workplace to create a culture where safety from violence is a common goal of both employees and workplace leadership. To achieve such a culture, warning signs must be recognized and understood; everyone must know how to report behaviors of concern; there must be procedures in place to investigate when there are concerns; and trained employees must know when to conduct a behavioral risk assessment and have the necessary resources in place to do so.

Whether workplace violence stems from a current or former employee, an unknown assailant or an employee’s spouse, many incidents are foreseeable and/or preventable. Too often, management is untrained and ill-equipped to recognize a developing situation, and therefore is unable to take appropriate action.

The session will address actionable steps to take now:

  • Behavioral Risk and Threat Assessment Program Components
  • Predictive Intelligence Network Design
  • Case Study Analysis of 2015 Violence Behaviors (for example, recognizable warning signs in the San Bernardino shooters)

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March 14, 2016 @ 1:30 pm EDT
March 17, 2016 @ 4:30 pm EDT
Event Category:


Disney’s Coronado Springs Resort
1000 W. Buena Vista Drive
Lake Buena Vista, FL 32830 United States
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Since 2005, Firestorm has assisted clients by responding to some of the largest and most complex critical incidents. Our highly-trained team is an industry leader in providing custom safety and security solutions. Firestorm empowers its clients to manage security risks through assessments, audits, program development, training and advisory services using our PREDICT.PLAN.PERFORM.® methodology.