Adobe Hack – Not the First nor the Last
If you are trying to login to your Adobe account today and failing, check your email; Adobe customer data breached – login and credit card data probably stolen, all passwords reset.
Information from Adobe:
Our investigation currently indicates that the attackers accessed Adobe customer IDs and encrypted passwords on our systems. We also believe the attackers removed from our systems certain information relating to 2.9 million Adobe customers, including customer names, encrypted credit or debit card numbers, expiration dates, and other information relating to customer orders. At this time, we do not believe the attackers removed decrypted credit or debit card numbers from our systems.
We are also investigating the illegal access to source code of numerous Adobe products. Based on our findings to date, we are not aware of any specific increased risk to customers as a result of this incident.
Customer security alert
1. Go to the Sign In page for My Adobe.
2. Click Trouble Signing In.
3. Click in the text box, enter your email address, and click Reset Password.
- Adobe sends you an email message to that address with instructions
to reset your password.
- If you receive the error, “The provided email address could not be matched
to an account on file. Please try again,” contact us for help.
As a precaution, we are resetting relevant customer passwords to help prevent unauthorized access to Adobe ID accounts. Customers whose user ID and password were involved will receive an email notification from Adobe with information on how to change their password. We also recommend that customers change their passwords on any website where they may have used the same user ID and password.
We are in the process of notifying customers whose credit or debit card information we believe to be involved in the incident. Customers whose credit or debit card information was involved will receive a notification letter from us with additional information on steps they can take to help protect themselves against potential misuse of personal information about them.
Cyber attacks are one of the unfortunate realities of doing business today. Given the profile and widespread use many of our products, Adobe has attracted increasing attention from cyber attackers. We are working diligently internally, as well as with external partners and law of enforcement, to address the incident. We value the trust of our customers and will work aggressively to prevent these types of events from occurring in the future.