Management

Harry W. Rhulen, Co-Founder
Harry Rhulen is the Chairman/CEO of Firestorm. Mr. Rhulen, who spent the first eighteen years of his career in the insurance industry, has been Chairman and CEO of a public insurance holding company with United States and European operations.

Harry brings extensive experience in risk management, crisis management, due diligence and business management to lead Firestorm’s strategic planning initiatives. more>>

James W. Satterfield, Co-Founder
James (Jim) W. Satterfield is the President/COO of Firestorm. Satterfield has experience as President, CEO, and COO of various pub­lic and private companies in business continuity, communications, crisis management, environmental, insurance, reinsurance, risk management, and technology. Jim has extensive expertise in the identification of vulnerabilities and risks along with solution design.

Jim is a nationally recognized expert in the field of preparedness and crisis management. Jim has led in the development of national standards for pollu­tion prevention, risk management, and environmental due dili­gence. He has spoken to hundreds of groups on risk management, crisis management, governance, and disaster planning. more>>

Suzanne Rhulen Loughlin, Co-Founder
Suzanne Loughlin is the Chief Administrative Officer (CAO) of Firestorm. Mrs. Loughlin, an attorney, has extensive consultative experience, and has served several Fortune 500 clients, in the development of pandemic and communicable illness plans, providing a focus on the legal and human resource exposures integral to the planning process.  more>>

Al Kirkpatrick, CISO
Al Kirkpatrick joins Firestorm as the Chief Information Security Officer. As Chief Information Security Officer, Al has two primary missions. He ensures that the confidential and proprietary information shared between Firestorm and its customers is appropriately controlled and readily available should Firestorm itself be impacted by a disaster. He also helps Firestorm customers ensure the sustainability of their business through effective information risk management programs. Al has multiple certifications in information risk and security, auditing and business continuity management.more>>

Bill Baker, VP
Mr. Baker has over 30 years experience in Consulting, IT Management, Retail Management, Corporate Real Estate Development, and Financial Management.  He has held senior level management positions in Manufacturing, Retailing, Financial Services, and Insurance.   Companies include ING, MetLife, Bowater, First Chicago, and Chrysler.  His International business experience includes assignments in Spain, England, Canada, Australia, and New Zealand.   Mr. Baker has an MBA degree from Stanford University.

Wallace P. Buran, EVP Supply Chain
Wally Buran is the Edinfield Executive in Residence at the Georgia Institute of Technology and Executive Vice President of Firestorm Solutions. With Georgia Tech, he serves on the Advisory Boards of the School of Industrial and Systems Engineering, the Supply Chain and Logistics Institute and helped build the Tennenbaum Institute for Enterprise Transformation. more>>

R. Hutchins Hodgson, EVP
Hutch Hodgson is the Executive Vice President of Franchise Sales and brings over 40 years of experience into Firestorm Franchising. Having successfully managed executive positions with the Coca-Cola Company in seven countries and built his own Heavenly Ham franchise business from the initial store to 216 units, he is well qualified to grow and manage the business of Firestorm Franchising. more>>

W. James Squire III, EVP, Chief Development Officer
Jim Squire III serves as the Executive Vice President of Business Development for Firestorm. Jim is also a Certified Franchise Executive and serves as President and CEO of Franchise Marketing Advisors, LLC, a broad-based franchise development consulting practice to the franchise community. As such, he brings to Firestorm a wealth of knowledge and experience in business and franchise development. more>>

Hilda Ann Manuel, Managing Director
Ms. Hilda Manuel is the Managing Director, Tribal Services, for Firestorm Solutions, LLC.  Ms Manuel has an in depth understanding of the needs and challenges that are unique to Indian tribes and is committed to providing services to them that will position those tribal governments to perform when faced with impending crises and disasters. As an enrolled member of the Tohono O’odham Nation of Arizona, she brings over 30 years of experience working with Indian tribes, including her service as Deputy Commissioner of the Bureau of Indian Affairs, Department of the Interior, for more than 10 years.  Hilda was the first woman tribal member to graduate law school and dedicated the first 15 years of her career serving her tribal community and other Arizona tribes as a member of the judiciary. more>>

Karen Masullo, Firestorm Solutions EVP, Social Media
Karen Masullo is Firestorm Solutions EVP, Social Media with specific emphasis in Human Resources and Human Capital Management. She also serves as Firestorm Solution’s own in-house social media advisor, and performs services for Firestorm clients. As a Human Resource and Talent Management Innovation Technologist, with specific experience in social media marketing and emerging technologies, her passion and experience are focused on technology innovation from the customer point of view with drivers being extraordinary service in appropriate product use, policy development and training, risk mitigation, customer usability, and customer and community interaction. more>>