Management

Harry W. Rhulen, Co-Founder
Harry Rhulen is the Chairman/CEO of Firestorm. Mr. Rhulen, who spent the first eighteen years of his career in the insurance industry, has been Chairman and CEO of a public insurance holding company with United States and European operations.

Harry brings extensive experience in risk management, crisis management, due diligence and business management to lead Firestorm’s strategic planning initiatives. more>>

James W. Satterfield, Co-Founder
James (Jim) W. Satterfield is the President/COO of Firestorm. Satterfield has experience as President, CEO, and COO of various pub­lic and private companies in business continuity, communications, crisis management, environmental, insurance, reinsurance, risk management, and technology. Jim has extensive expertise in the identification of vulnerabilities and risks along with solution design.

Jim is a nationally recognized expert in the field of preparedness and crisis management. Jim has led in the development of national standards for pollu­tion prevention, risk management, and environmental due dili­gence. He has spoken to hundreds of groups on risk management, crisis management, governance, and disaster planning. more>>

Suzanne Rhulen Loughlin, Co-Founder
Suzanne Loughlin is the Chief Administrative Officer (CAO) of Firestorm. Mrs. Loughlin, an attorney, has extensive consultative experience, and has served several Fortune 500 clients, in the development of pandemic and communicable illness plans, providing a focus on the legal and human resource exposures integral to the planning process. more>>

Al Kirkpatrick, CISO
Al Kirkpatrick joins Firestorm as the Chief Information Security Officer. As Chief Information Security Officer, Al has two primary missions. He ensures that the confidential and proprietary information shared between Firestorm and its customers is appropriately controlled and readily available should Firestorm itself be impacted by a disaster. He also helps Firestorm customers ensure the sustainability of their business through effective information risk management programs. Al has multiple certifications in information risk and security, auditing and business continuity management.more>>

Ann Pickren, EVP
Ann Pickren currently serves as the Executive Vice President of Firestorm. In this role, she serves as a Senior Business Continuity and Preparedness advisor in the Business Continuity industry for all Firestorm clients. As the EVP, Solutions for Firestorm, Ann is responsible for the development of standards and methodology, the oversight of all delivery and the creation of custom solutions for Firestorm’s clients.more>>

J.T. (Ted) Hansen, Executive Director
Ted Hansen is the Executive Director, Expert Council, where he is responsible for the activities of the Firestorm Expert Council, including securing and vetting new members, webinars and presentations by Council members, the involvement of members in consulting engagements with clients and with the franchise operators. more>>

R. Hutchins Hodgson, EVP
Hutch Hodgson is the Executive Vice President of Franchise Sales and brings over 40 years of experience into Firestorm Franchising. Having successfully managed executive positions with the Coca-Cola Company in seven countries and built his own Heavenly Ham franchise business from the initial store to 216 units, he is well qualified to grow and manage the business of Firestorm Franchising. more>>