Carol Gordon – Workforce Planning, Development and Risk Planning

Carol Gordon – Senior Leadership – Workforce Planning, Development and Risk Planning

Carol GordonAn accomplished executive with 35 years of employment and labor expertise, Carol Gordon brings a passion for people and skill for aligning individual talents to enhance business productivity and meet operational objectives.

As a results-oriented professional, Carol most recently served as an Executive Vice President and Chief Operating Officer of a New York Community Bank.

Throughout her career as an executive and community leader, Carol developed a reputation for solid business acumen and exceptional human resources skills.  In both business and leadership roles, Carol implemented employee relations practices essential to promoting employee engagement, organizational growth and legal compliance, as well as HR strategies for attracting, developing and retaining talent to drive business objectives and goals.

Carol provides insight into organizational behavior and employee development.

With her experience in banking and not for profit environments she has used her interpersonal and human resource skills to align people with success, finding and developing people to “get the job done” in a rewarding and profitable way.  In addition, her proven expertise in employee relations and human resources practices has provided clarity and resolve to management at all levels. During her business career, her experience has ranged from entry level to the C-Suite.

As the top Human Resources Executive for more than 15 years, Carol offers specialization in the cultivation and growth of human
resources professionals in their unique roles and responsibilities within an organization. If you are a business owner or executive
seeking guidance, Carol provides industry-related knowledge and experienced solutions for a multitude of challenges.

Carol guides you through the complex role of HR practices with expertise in:

Carol Gordon websiteHR Compliance

  • Handbooks
  • Policies and procedures
  • Regulations
  • Best practices
  • Workplace investigations

Recruitment and Hiring

  • Identifying needs
  • Assessment for identifying talent
  • Behavioral interviewing
  • Retention
  • Building the HR team

Workforce Planning

  • Succession planning
  • Talent gap analysis
  • Team dynamics

Employee Relations

  • Talent Management
  • Engagement
  • Communication
  • Discipline and termination

Performance Management

  • Expectations
  • Accountability
  • Measurements

Change Management

  • Climate assessment
  • Gap analysis
  • Action plan

Training and Development

  • Management development
  • Harassment prevention
  • Communicating with respect
  • New Supervisor challenges

Growing as an HR Professional:
Coaching and Mentoring

  • Commitment to growth
  • Exploring best practices
  • Values and talent
  • Strategic HR partner

HR Leadership development

  • Aligning self with success
  • Leading in times of change
  • Aligning Employees with the vision
  • Leading from strength


  • Communicating with your CEO
  • Communicating with Employees
  • Handling difficult conversations
  • Partnering with the Executive Team