Retained Services Plan

Firestorm provides immediate crisis management support and expertise to its client members the moment a disaster strikes. One phone call activates the Firestorm crisis response support - 24 hours a day, seven days a week. During that first call, a Firestorm principal will provide the client member initial crisis response support and counsel, initiate a crisis analysis, identify crisis communications messages and stakeholders, activate the deployment of the Firestorm Crisis Response Team (CRT) to be on site within 24 hours, and assist in establishing a control and logistics plan. Effective communications and consequence management procedures to support client staff and protect business are critical.

Most organizations lack the resources to build, staff, and maintain a crisis management division.  In fact, even those with detailed, comprehensive business continuity plans often do not have the people, resources and training to properly manage a major crisis.  But when a disaster occurs, their staff is forced to respond – in spite of the personal trauma and disruption a crisis brings.  Every organization needs trained, experienced and immediately available support to insure the best outcome. 

Firestorm’s Retained Services Plan provides an effective way to make sure your organization receives the assistance you need in the immediate wake of a disaster.