Costa Concordia Analysis: Hubris, Ego and Arrogance   The Costa-Concordia Tragedy: Failed Leadership and Flawed Operational Risk Management   Guest Commentary by John Kunert, retired U.S. Navy Captain, Naval War College, Director of the War Gaming Department The cruise ship Costa Concordia tragedy should never have happened. The Masters and Captains commanding these magnificent passenger vessels are among the most trained, experienced and seasoned maritime professionals afloat. They are hand- picked to represent the best of the sea going professions to sail the capital investments of the leading shipping lines of the world. Likewise, the crews assigned to vessels such as the Costa Concordia receive the best training that is on the market. The qualification processes in every phase of ship board operations, from navigation to engineering, is rigorous, demanding and unforg...