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In a Crisis now? Call us: 770-643-1114

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“What should we do now?” “What should we say?”

How you answer the question “What should we do now?” can have far reaching implications for your company or organization.  Preparedness and Resiliency are key brand attributes for every company. Crises come as surprises. Control of events and message are lost. Impacts accelerate. Public scrutiny intensifies.

Are you ready? How do you know? Are you sure?

Most executives are trained to make decisions based upon information, data, and policy. In a crisis,
•    Information is generally wrong
•    Data is not available
•    Policies do not exist
•    Command & Control is lost
•    Brand & reputation are under attack
•    Leadership is involved and engaged personally
•    Impacts are disproportional
•    Events are escalating
•    Speed is quality or even survival
•    You are the center of media focus

The above dynamics work aggressively against traditional empirical management decision processes. Decisions must be made quickly with limited and often incorrect information. A crisis is not business as usual. A crisis is business as unusual. Crises have a short duration, but have consequences that can determine the viability of a business or organization for years to come. If you are explaining, you are losing.

Crises have impacts – for good and bad. Every crisis starts with a combination of opportunity and danger. Where the risk/crisis conundrum balances depends upon your initial critical decisions, your crisis communications, your monitoring of events, and your adjustments made to strategy and actions as events develop.  Your company’s reputation, brand, legacy, and profitability hang in the balance in a crisis.  Crises are personal. Every crisis is a human crisis. It is your company. It is your people. It is your brand. It is your reputation. It is your career. Doing the wrong thing or doing nothing can create a point of no return.


In a Crisis now? 770-643-1114

FIRESTORM® transforms crisis into value.  The FIRESTORM PREDICT.PLAN.PERFORM.® methodology combines C-Suite level consulting, dynamic software solutions, and proven crisis management expertise to empower clients to create resilient organizations. FIRESTORM is a nationally recognized leader in Crisis Management, Continuity Planning, Critical Decision Support, Crisis Response, Crisis Communications, Crisis Public Relations, and Consequence Management.

GET CRISIS HELP NOW!

BSH13BCCTA Ebola Factsheet 2014

ASSESS YOUR RISK
MANAGE YOUR CRISIS
CONTROL YOUR MESSAGE

SchoolsBrochure2SCHOOL PREPAREDNESS - simplifying Preparedness

Every member of the school community wants to know that students, faculty and staff will be safe at your school. While most schools have thought about natural disasters, such as hurricanes, tornadoes and earthquakes, and human-induced threats, such as school violence and sexual abuse, new threats appear each year. With the rise in social media threats, like cyber bullying and sexting, as well as new forms of communicable illness, it is necessary that schools be continually updating their plans. Learn More: 

 

View Recorded Webinars with our School Partners Renweb, Tennessee Association of Independent Schools, and Georgia Independent Schools Association:


READ AND DOWNLOAD OUR LATEST

GunsinSchools

INSIGHTS PAPER: Arming Teachers Disarms Planning – Armed Teachers in Classroom – A Firestorm Insights Paper With Harry Rhulen, CEO

 

LEARN MORE ABOUT OUR WEBINAR SERIES WITH THE UNIVERSITY OF ALABAMA

UofACTA1 

 Download the Firestorm Ebola Factsheet  |  Download the Firestorm Enterovirus Factsheet

20141208233908-january-2015-franchise-500Firestorm President Jim Satterfield is featured in the January issue of Entrepreneur Magazine

"What do nuclear meltdowns, school shootings and PR disasters have to do with ham? Nothing—unless you’re Jim Satterfield. For him, they are inextricably linked.

Satterfield is president and COO of Firestorm Solutions, which helps companies assess and identify potential disasters and/or deal with their aftermath. In 2009, after four years of strong growth...

- Read the full article here.

Harry Rhulen CEO

In light of the shooting at Marysville-Pilchuck HS, Firestorm CEO Harry Rhulen cautions on Copycat activity: Something that has been firmly documented over a lengthy period of time is that any time there is a high profile event, featured by the media, such as a shooting or a bombing, the potential for copycat violence is high.Copycat violence does not have to take the exact same form as the reported ...Read the full article...

 


Firestorm youtube


 Download the Firestorm Ebola Factsheet  |  Download the Firestorm Enterovirus Factsheet

Latest Blogs

Protecting College Campuses - A Law Enforcement Approach
School Violence
In a 2011-2012 survey, the Bureau of Justice Statistics performed a survey of campus law enforcement agencies. The survey included four-year college campuses with more than 2,500 students. Of the 905 campuses that qualified for the survey, 7763 of 861 potential respondents fully completed the survey...
New Firestorm Franchisees Bring Crisis Management and Critical Decision Support to Maryland Businesses
Crisis Communication
FOR IMMEDIATE RELEASE Baltimore, Maryland and Atlanta, Georgia January 28, 2015 Firestorm empowers people to manage risk and crises and is pleased to announce their most recent franchise expansion in the State of Maryland. New Firestorm franchise owners are father and son team, Ken and Ryan Merce...
acaandcd
Firestorm Senior Leadership Team to Present at National Conferences
Firestorm Management Team
Firestorm CEO, Harry Rhulen and CAO, Suzy Loughlin hit the road next month share their crisis expertise with camp organizations. The two join together to present a session at both the 2015 Camp Owners and Directors Association (CODA) National Conference and The American Campers Association (ACA) N...
Continue Reading...
Campus law enforcement 2011
Campus Law Enforcement - A Special Report
School Violence
The Campus Law Enforcement Report for the years 2011 – 2012, published in January 2015 includes significant data. Firestorm Colorado Principal Guy Higgins presents his analysis. A major conclusion that can be drawn from this data (and which is mentioned in the report) is that, compared to the pre...
Continue Reading...
Exploding Kittens Kickstarter
Exploding Kittens is a Thing – When Your First Crisis is Success
Business Continuity
Disclaimer: No kittens were exploded in the writing of this article. Yes.  I said Exploding Kittens.   “Exploding kittens is a card game for people who are into kittens, explosions, laser beams, and sometimes goats.” Exploding Kittens, a card game designed by The Oatmeal creator Matthew...
Continue Reading...
31 Years of Macintosh V3
31 Years of Macintosh - The Evolution of a Technology Powerhouse
Business Continuity

The infograph below details the 31-year history of Apple's Macintosh advancements. Firestorm Franchisee, Guy Higgins, explains the unique history of both Apple and Microsoft here.

 

Continue Reading...
2015 ICRC
2015 International Crisis and Risk Communication Conference
Management Team
  Firestorm is pleased to once again present both a pre-conference workshop and during conference sessions at the 2015 ICRC (International Crisis & Risk Communication Conference). The conference provides a unique opportunity for leaders to come together with crisis and risk communicat...
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Firestorm believes that crisis preparedness is predicated on recognition of imminent threats. Our weekly newsletter is an invaluable tool that reports on current conditions and issues, and includes original commentary and analysis from our Expert Council, Senior Leadership, and Guest Contributors. Valuable, insightful commentary analysis each week - and it's FREE! Sign up to receive these critical alerts

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Crisis CalendarFirestorm Events

Firestorm presents a variety of topical webinars each month for the business community presented by leading experts in their fields.  Our Leadership Team and Expert Council present as Keynote Speakers, Program Presenters, and Panel Members at events across the country. Keep up to date and Join us!
View our Upcoming Events...

 

Read Our Latest Analysis

NewBookCoverFirestorm founders Harry Rhulen and Jim Satterfield wrote Disaster Ready People for a Disaster Ready America specifically to address the need for crisis and disaster preparedness at home, and the book has become a cornerstone of many personal and corporate preparedness programs.

Download the eBook..

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Every Crisis is a Human Crisis

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FIRESTORM® transforms crisis into value.  The FIRESTORM PREDICT.PLAN.PERFORM.® methodology combines C-Suite level consulting, dynamic software solutions, and proven crisis management expertise to empower clients to create resilient organizations. FIRESTORM is a nationally recognized leader in Crisis Management, Continuity Planning, Critical Decision Support, Crisis Response, Crisis Communications, Crisis Public Relations, and Consequence Management.

We are the Crisis Coach® (800) 321-2219


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